Opportunities

Established in 1920 British Electric lamps Ltd has become a leading manufacturer and supplier of light sources and fixtures to the electrical wholesale industry.

We are dedicated to the highest quality of customer service delivered with a sense of professionalism, warmth, pride and company spirit and will endeavour to do everything in our power to serve the customer to the best of our ability.

Please see below for current opportunities to join our team.


Customer Service Role

An exciting opportunity has arisen to join our existing well established customer service team.

As a customer service advisor, you will be the first point of contact for queries from new and existing customers. Receiving in excess of 100 calls per day you will act as the face of the business to interact with customers in a professional, pleasant and efficient manner at all stages of the business relationship.

The role will also require some order processing on to our CRM system (Opera3), to check stock availability, discuss pricing queries and delivery dates with customers and you will take ownership of customer enquiries ensuring a timely resolution

The ideal candidate will have experience in customer service; have strong communication and IT skills with a high customer focus, proven track record for showing reliability, dependability and high integrity. You will set high standards and drive results.

This is your opportunity to help shape the environment you work in. You and your colleagues can help to make this one of the area's most engaging and exciting places to work, by building a real sense of community; you will work in a close-knit team and help to support each other along the way. If you work hard and ensure our customers receive great service, we will work hard to offer you an amazing career in customer service.

Your previous customer service experience will be the key to your success in this role as you will be involved with providing world class customer service to clients.

Working hours are 35 hours per week, Monday to Friday 10:00 to 18:00. The benefits are very competitive and include free car parking and 25 days' holiday per year.

If you're interested in this role forward an up-to-date copy of your CV to kat@belllighting.co.uk


Sales Administrator


An exciting opportunity has arisen to join our existing well established Sales Administration team.

Main responsibilities will include but are not limited to:

Processing Orders – average 80-90 per day
Liaising with clients and customers via telephone and email
Updating order entries
Maintain all files, ensuring details are correct
Dealing directly with customers
Providing high quality service/ proactive customer support
Reserving stock, working closely with purchasing to ensure orders are placed
Arrange bookings for deliveries with customers who require different methods
Making daily checks to ensure stock is reserved and orders that are not on time are chased and customers are kept up to date
Answering inbound calls
Promoting and upselling

The ideal candidate will have experience in a similar role; have strong data inputting and communication skills with a high customer focus, proven track record for showing reliability, dependability and high integrity. You will set high standards and drive results.

This is your opportunity to help shape the environment you work in. You and your colleagues can help to make this one of the area's most engaging and exciting places to work, by building a real sense of community; you will work in a close-knit team and help to support each other along the way.

Working hours are 35 hours per week, Monday to Friday 09:30 to 17:30. The benefits are very competitive and include free car parking and 25 days holiday per year plus bank holidays.

If you're interested in this role forward an up-to-date copy of your CV to kat@belllighting.co.uk